Moving Tips

Tips for your next Moving Experience

Here are some helpful tips to transporting your precious goods.

Moving, whether it’s by truck, van, or ute, by a large company or a small removlist, it still is an experience we could all really do without. Unfortunately it’s something that we all undergo, often several times in our lives.

Some people choose to do it themselves, while most of us turn to a transport company, and let’s be honest, it can be quite an invasive experience, with strangers coming into your house, handling all of your personal and precious belongings.

You really need someone you can trust, is polite, courteous and will treat your goods with the respect they deserve.

moving-tips-imageFinding a good removalist is like trying to find a good real estate salesman, car salesman or even any service person in any service related industry.

Now, I’m not suggesting for one moment, that you can’t trust any of these people, of course there are some very fine professional and honest people in these industries, but unfortunately there exists the ‘other’ element as well, and believe me, there are some, not so good people in our industry out there also.

So just who do you trust next time you are shifting, why should you trust them, will they ‘rip you off’ and are there any that, simply put, are honest, reliable, dependable and trustworthy.

The short answer to those questions is absolutely!, when it comes to dealing with but why should you trust us when anyone can claim that.

Well as you read on, hopefully your mind will be put at ease.

Chris and Warren (that’s me) are both family men with high standards of ethics and service. We have both worked in the hospitality industry, Chris in top restaurants and Warren as a head Concierge at a 5 star hotel. Not the background you would expect from a removalist, but a background that knows about customer satisfaction.

We can both lay claim to having never let a client down.

We will go to extremes to please, as we know the value of a satisfied client. Our business is built on quality service and repeat/referal work.

We love the sound of a new client contacting us for the first time with the words…. Mr./Mrs etc. So and so, recommended you to us.

This is because we know at that point in the conversation that we don’t have to do the hard yards, (just like I’m doing now) convincing a prospective client, that we are the company for you.

Money just can’t buy that type of advertising.

We also strive to associate only with highly reputable companies in the moving business, whether it’s other removalists or storage facilities or any other related industry that we may recommend to you. And if we ever hear a bad report from anyone we have recommended and after hearing their side of the story, we are not happy, they are off our Christmas card list.

The biggest mistake you can make in the moving industry is to upset your valued customers, as the news travels faster than a speeding bullet.

As Abraham Lincoln once said…

“You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all the time,” and in this industry you can try to please all of the people all of the time, but in reality, there will always be some people you will never satisfy, but Chris and I strive to please as many as we possibly can.

We are known and respected by many leading companies throughout the south east corner of Queensland, but the only way you are going to be able to speak well of us is by placing your trust in us with your next move, be it large or small, local or interstate.

Call Warren on 0412 159054… or Chris on 0410 527577

Now lets look at what you have to watch out for…

The other side of Removals

This will be a short chapter, simply because we don’t practice any of the following tricks, but we are aware of their existance.

There are many ways a removalist can let you down, some are quite major, but some can be as simple as, booking a truck only to have them either not turn up, or tell you at the last moment, their truck has broken down and they can’t make it… so sorry.

What in fact happens (in non genuine cases) is that they get a better booking (one that pays more) come in, and take that on instead.

This is something we at have never done and would never contemplate for one second as we are a team of dedicated professionals.

As I stated earlier, not all removalists are shady. There are some excellent companies out there, but in the end I guess you have to go with you own instinct next time you are moving….

We are more than happy to substantiate our claims of major companies that will varify our claims of excellent service.

Chris and Warren,

A Moving Experience!